1. Introduction
Welcome to Veilgifts.com (the “Site”). Veilgifts (“we,” “us,” or “our”), operated by Laura Jean LLC, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our apparel (“Products”), subscribe to our communications, or otherwise interact with our services.
Your privacy is a priority for us. By using our Site, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or provide us with your personal information.
2. Information We Collect
We collect certain types of personal information necessary to provide and improve our Products and services. The categories of information we may collect include:
Identifiers: Such as your name, email address, postal address (for shipping and billing), phone number, IP address, and account username (if you create one).
Commercial Information: Information related to your purchasing activities, including Products purchased or considered, order history, payment details (processed securely via third-party gateways; we do not store full payment card numbers), and shipping information.
Internet or Other Electronic Network Activity Information: Data about your interactions with our Site, such as your browsing history, search queries on our site, pages visited, time spent on pages, links clicked, device information (e.g., type, operating system, browser), and referring/exit pages.
Account Information: If you choose to create an account, your login credentials (password stored securely/hashed) and any stated preferences.
Communications: Records and content of your communications with us, such as emails to customer service or messages submitted through online forms.
3. How We Collect Your Information
We collect personal information from you through various means:
Directly From You: When you place an order, create an account, subscribe to our marketing emails, contact customer support, or otherwise provide information directly to us.
Automatically via Technology: As you navigate and interact with our Site, we employ automatic data collection technologies (like cookies, web beacons, pixels, server logs) to gather technical data and information about your browsing actions and patterns.
4. How We Use Your Information
We utilize the personal information we collect for specific, legitimate business purposes, including:
Order Fulfillment and Service Provision: Processing your payments, communicating order status, coordinating the production of your made-to-order items with our production partners, arranging shipping, managing returns or exchanges, and providing related customer support.
Website Operation and Enhancement: Maintaining and improving the functionality of our Site, analyzing user behavior and site traffic to enhance user experience, diagnosing technical issues, developing new offerings, and personalizing your visit.
Communication With You: Responding to your inquiries and requests, sending necessary transactional emails (e.g., order confirmations, shipping notifications), and providing customer assistance.
Marketing and Advertising: With your explicit consent where required by law, sending promotional emails about new collections, special offers, brand updates, or other news we believe might interest you. You can opt-out of these communications at any time.
Security and Fraud Prevention: Detecting and preventing fraudulent activity, protecting the security and integrity of our Site, systems, and business, and enforcing our Terms of Service.
Legal Compliance: Adhering to applicable legal and regulatory obligations, responding to lawful requests from government authorities, court orders, or legal processes, and protecting our legal rights.
5. How We Share Your Information
Veilgifts values your privacy and does not sell your personal information. We may share your personal information with third parties only under the following circumstances and for legitimate purposes necessary to operate our business:
Production Partners: As our Products are created on a made-to-order basis, we share necessary details (like product specifications, design files, quantity, and your shipping address) with our trusted, carefully vetted production partners. This sharing is strictly for the purpose of manufacturing, quality control, and fulfilling your specific order. These partners are contractually bound to protect your information and use it solely for fulfillment.
Service Providers: We engage third-party companies and individuals to perform vital functions on our behalf. These include payment processing (e.g., Stripe, PayPal), shipping and logistics coordination (e.g., USPS, UPS, DHL), email delivery services, website hosting, data analysis, marketing support, and customer service platforms. These providers access personal information only as needed to perform their designated functions and are contractually obligated to maintain confidentiality and not use it for other purposes.
Legal Requirements and Protection: We may disclose your information if required by law, regulation, legal process (such as a subpoena or court order), or governmental request, or if we believe in good faith that such disclosure is necessary to comply with the law, protect the rights, property, or safety of Veilgifts, our users, or the public, or to investigate or prevent potential fraud or illegal activities.
Business Transfers: In the event that Veilgifts or Laura Jean LLC undergoes a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction, subject to customary confidentiality protections.
With Your Explicit Consent: For any purposes other than those described in this policy, we will obtain your explicit consent before sharing your personal information.
6. Cookies and Tracking Technologies
Our Site utilizes cookies (small data files stored on your device) and similar technologies (such as web beacons or pixels). These technologies help our Site function correctly (e.g., remembering items in your shopping cart), enable us to analyze how visitors use the Site, recall your preferences, enhance your browsing experience, and potentially support our marketing initiatives. You can typically manage your cookie preferences through your browser settings, although disabling essential cookies may limit your ability to use certain features of the Site.
7. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect the personal information we handle against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal information only for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, legal, or dispute resolution purposes). When your personal information is no longer needed for these purposes, we will securely delete or anonymize it.
9. Your Privacy Rights
Depending on your geographic location and applicable data protection laws (such as GDPR for residents of the European Economic Area/UK or CCPA/CPRA for California residents), you may possess certain rights regarding your personal information. These rights might include:
The right to access the personal information we maintain about you.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information (subject to certain legal exceptions).
The right to opt-out of receiving promotional emails from us (typically via an “unsubscribe” link in the email).
The right to obtain further details about our data collection and sharing practices.
The right not to be discriminated against for exercising your privacy rights.
To inquire about or exercise your applicable rights, please contact us using the information provided in the “Contact Us” section below. We will respond to verifiable consumer requests as required by applicable law.
10. Children’s Privacy
Our Site and Products are not intended for or directed at children under the age of 16 (or the relevant minimum age established by law in your jurisdiction). We do not knowingly collect personal information from individuals under this age. If you are a parent or guardian and believe we have unknowingly collected information about your child, please contact us immediately so we can take appropriate steps to delete the information.
11. Third-Party Links
Our Site may contain links to external websites that are not operated by Veilgifts. If you click on such a link, you will be directed to that third party’s site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly recommend reviewing the privacy policy of every external site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or other operational factors. When we make revisions, we will post the updated policy on this page and modify the “Effective Date” at the top. Your continued use of our Site after these changes are posted will signify your acceptance of the revised Privacy Policy. We encourage you to review this page regularly.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +1 (919) 666-2111
Address : 1602 N 16th St, Abilene, TX 79601, United State
Support Time: Mon – Fri | 9am – 5pm EST